Privacy Policy
1. Information We Collect
At KNIGHT&FREEDMAN TRUCKING LLC, we collect information essential for dispatching, logistics management, and service fulfillment. This includes:
- Personal identifiers: Name, email address, phone number, and mailing address.
- Professional information: Business/company name, Billing address, Mailing address, Carrier MC/DOT numbers, insurance documents, and driver details.
- Operational data: Vehicle locations, load preferences, and shipment status history.
2. SMS/MMS Communications
By providing your phone number, you authorize KNIGHT&FREEDMAN TRUCKING LLC to send text messages (SMS/MMS) regarding load availability, dispatch instructions, and administrative updates. Message frequency varies based on active freight engagements.
3. User rights/You have the right to
- Access, correct, or delete your SMS contact or content data, except where retention is required by law.
- For assistance or to exercise your rights, please contact us at (252) 668-6025.
4. Retention policy
- We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.
- For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
- In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
5. Changes to this SMS Privacy Policy
KNIGHT&FREEDMAN TRUCKING LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
6. Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at (252) 668-6025.
7. No Sharing of SMS Data
KNIGHT&FREEDMAN TRUCKING LLC will not share, sell, or rent your mobile phone number or SMS consent data with third parties for marketing purposes. Your information is used strictly for internal logistics coordination and service delivery.
SMS Compliance Text
"By submitting forms on this website, you consent to receive SMS communications from KNIGHT&FREEDMAN TRUCKING LLC. Consent is not a condition of purchase."
You can cancel the SMS service at any time. Just text "STOP" to our shortcode or replying number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at our contact page.
Terms & Conditions
1. Service Disclaimer
KNIGHT&FREEDMAN TRUCKING LLC operates as a logistics and dispatching provider. While we strive for 100% accuracy, we do not warrant that service descriptions or technical data on this site are error-free or exhaustive.
2. Data Security
KNIGHT&FREEDMAN TRUCKING LLC implements reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
3. Cookies & Analytics
KNIGHT&FREEDMAN TRUCKING LLC may use cookies and analytics technologies to improve user experience and website functionality.
4. User Rights
KNIGHT&FREEDMAN TRUCKING LLC Users may request access, correction, or deletion of their personal information by contacting us directly.
5. Limitation of Liability
KNIGHT&FREEDMAN TRUCKING LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
6. Website Usage Restrictions
Users may not misuse, copy, disrupt, or attempt unauthorized access to this website or its services.
7. Dispatch Service Disclaimer
KNIGHT&FREEDMAN TRUCKING LLC does not guarantee specific load availability, rates, or revenue. Freight markets are volatile and outcomes are subject to carrier performance, market conditions, and broker/shipper approval.
8. Opting Out and Assistance
By providing your phone number, you agree to receive SMS from us. You may cancel the SMS service at any time by texting "STOP" to our shortcode or replying number; you will receive a confirmation message once your unsubscription is processed. If you require assistance, you may reply with the keyword "HELP" or contact us directly via our support page. Message & data rates may apply.
9. No Sharing of SMS Data
KNIGHT&FREEDMAN TRUCKING LLC will not share, sell, or rent your mobile phone number or SMS consent data with third parties for marketing purposes. Your information is used strictly for internal logistics coordination and service delivery.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of North Carolina and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.